Getting Started
How do I get onboarded to Auctus AI?
Submit the inquiry form. Auctus Apex reviews scope, provisions the workspace, connects core channels such as telephony and email where needed, and runs validation before go-live.
AUCTUS AI
Knowledge Base
This is the current local knowledge base feeding the help-page AI. Later you can move this into Supabase without changing the public page structure.
Getting StartedBillingAI ReceptionWeb & HostingSecurity & ComplianceIntegrations
Getting Started
How fast can I go live?
Basic AI Reception deployments can move quickly. More advanced concierge systems, multi-step automations, or custom integrations usually require additional implementation time depending on API access, approval windows, and business complexity.
Getting Started
What is AUCTUS AI on the help page for?
AUCTUS AI is the public-facing assistant for the Auctus Apex website. It helps visitors understand services, onboarding, integrations, support flows, and implementation direction. For custom scoping or formal business inquiries, visitors should use the regular inquiry form.
Getting Started
How do I send a regular inquiry?
Use the inquiry form available from the help page. That route is intended for standard business inquiries, solution scoping, project requests, and commercial follow-up.
AI Reception
What's included in an AI Receptionist basic package?
Typical scope includes inbound call handling, human detection, reservation or lead capture, FAQ handling, voicemail fallback, and audit visibility. SMS follow-ups and booking or POS integrations may be handled as additional scope depending on the stack.
Integrations
Do you support Resy, OpenTable, or custom booking APIs?
Yes. Auctus Apex can integrate through official APIs where available, or through controlled webhook and automation layers for systems that need bridging logic.
Integrations
Can I bring my own numbers, domains, and email?
Yes. Auctus Apex generally prefers client-owned core assets where appropriate for long-term control, portability, and operational clarity.
Web & Hosting
How do I request a new website or redesign?
Submit a regular inquiry with your brand context, goals, and current stack. Auctus Apex can scope the build, architecture, automation layers, and rollout path from there.
Web & Hosting
What does Auctus Apex build?
Auctus Apex builds AI automation systems, web systems, business process automation, AI reception workflows, CRM-connected pipelines, and broader digital infrastructure for companies that want operations to run with less manual friction.
Security & Compliance
How is my data secured?
Auctus Apex follows a least-privilege mindset, limits unnecessary data exposure, and aims to keep infrastructure, access, and handling disciplined. Exact data retention, handling scope, and contractual protections depend on the implementation.
Security & Compliance
What compliance frameworks do you observe for outreach?
Auctus Apex designs outreach systems with compliance awareness in mind, including opt-out handling, calling window constraints, and infrastructure discipline. Legal requirements depend on jurisdiction and business use case, so formal legal review remains the client's responsibility.
Security & Compliance
Where can I see system health and incidents?
The public status page is the right place for live uptime visibility, maintenance notices, and incident communication when that surface is in use.
Billing
How do I change my plan or update billing?
Billing and plan changes should be handled through the billing or support path associated with your engagement. If that path is unclear, send a regular inquiry so the request can be routed correctly.